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  • Writer's pictureLoritech

How to Know If Your PC Has a Software or Hardware Issue

Is your computer running slow, with apps taking time to launch, or is the keyboard malfunctioning? These are signs that something's not right with the hardware. 

Have you ever struggled to add new programs or update the ones you already have? Those moments of annoyance often mean a problem with the software causing these issues.

Before you call us for a service, here's how to tell if your PC has a software issue (which you can fix yourself), a hardware problem, or either.

Signs you have a software issue

These issues are often software-related, which you can easily resolve at home without visiting our repair shop.

  • Lethargic performance

This is when your device moves at a snail's pace, struggling even with the most basic tasks, leaving you in a perpetual waiting game.

  • App crashes

This is when your applications throw tantrums, crashing abruptly or stubbornly refusing to launch.

  • Sudden, frequent pop-ups

This happens when your screen is overrun by pesky ads, a potential signal of malware intrusion, or an unruly extension running amok.

  • Lost or corrupted files

This is when those critical documents become inaccessible due to corrupted files, signaling underlying software malfunctions. More often than not, a virus is to blame.

  • Erratic and frequent reboots

Unpredictable restarts hint at software glitches, driver malfunctions, or the interference of malevolent malware.

Signs you have a hardware issue

You can troubleshoot some common computer hardware issues yourself, but the stubborn ones require that you bring in your device. Some hardware issues are:

  • Lagging performance

Here, download speeds slow to a crawl, accessing a file feels like navigating a maze, and the overall device operation resembles a snail race. The RAM is often insufficient in this case. It could also be a hard drive problem, especially if you have a traditional HDD. 

  • Dreaded blue screen

Windows users dread the infamous Blue Screen of Death, an ominous harbinger of core hardware malfunctions.

  • Unusual auditory clues

Odd sounds like grinding, clicking, or beeping often serve as distress signals from overstressed hardware components.

  • Unresponsive ports

Non-responsive USB ports might signal problematic connections or failing internal components.

  • Abrupt shutdowns

Devices powering down suddenly without warning are strong indicators of underlying hardware issues.

When your PC issue is either software or hardware-related

Sometimes, some issues blur the lines between hardware and software problems. If you’re experiencing any of these symptoms, it could be a hardware and software problem.  

  • Network issues

Issues related to connectivity problems, including Wi-Fi dropouts, slow internet speeds, DNS errors, and network configuration troubles, could indicate hardware (like a malfunctioning router) or software (such as incorrect network settings) challenges.

  • Unresponsive external devices

Your PC troubles might include driver conflicts, compatibility issues, or malfunctioning peripherals, showcasing the intersection of hardware and software difficulties within these scenarios. 

Other issues that could be software or hardware-related include: 

  • Random freezing

  • Failure to boot

  • Rapid battery drain

Got a software or hardware issue? Restore your PC to peak performance  

Knowing whether your PC has a software or hardware issue is the first step in resolving computer-related problems. For software issues, check the drivers, run a virus scan, or uninstall a recently installed app. If the issues persist, a professional solution is what you need. 

If you're unsure about the nature of the problem or if you've identified a hardware issue, don't hesitate to bring your computer to our trusted repair shop. Call 941-929-9095 today.

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